Jon McDuffie is a skilled technical communicator and adept problem solver with a diverse professional background. They served as a Customer Service Manager and Lane Mechanic at Tech Rec from 2007 to 2011, focusing on training new hires and addressing customer inquiries. From 2012 to 2015, Jon taught high school math and science at various educational institutions, creating instructional materials for AP physics and physical science classes. They then transitioned to software engineering roles, notably at Vonage from 2015 to 2021, before becoming a Senior Software Engineer at Supper in 2024. Jon holds a Bachelor's degree in Physics from the Georgia Institute of Technology and a Master's in the Art of Teaching from Kennesaw State University.
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