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Amanda D.

Member at Support Driven

Amanda D. is an experienced leader in customer support and experience management, currently serving as Head of Support at Experian and as a member of Support Driven. With a proven track record at Chime as Director of Centers of Excellence and co-lead of ChimeHers, Amanda has overseen daily operations related to workforce management and escalations. Prior experience at Electronic Arts involved leadership roles in planning and experience management, overseeing large customer experience teams and product support operations. Amanda's career also includes critical positions at Playfish, BSkyB, and AOL Europe, emphasizing customer experience and online product management. Recently, Amanda has been pursuing an Executive MBA at Valar Institute, building on previous educational achievements in European business administration and marketing.

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