Amiee Twigg is an experienced professional in customer experience and success, currently serving as the Customer Experience Lead at Found since February 2024. Prior to this role, Amiee was the Director of Customer Success at Willa, where leadership was provided to the Partner Support and Client Support departments, collaborating closely with the C-suite. Amiee's background includes serving as an L3 Customer Service Manager at Wayfair, overseeing a large team and focusing on leadership development. Experience also includes a Production Supervisor role at OnProcess Technology, managing a team dedicated to customer satisfaction, and entrepreneurial success as the Owner/Operator of The Paint Chic. Amiee's career began at athenahealth in a dual role as Account Manager and Help Desk, where innovative solutions were developed, improving performance and engagement. Educationally, Amiee holds a Bachelor of Arts in Art Teacher Education from the University of Maine at Presque Isle.
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