Andrei Kamarouski

Andrei Kamarouski is a seasoned professional with extensive experience in customer support and artificial intelligence. As the CEO and Co-Founder of Pythia since August 2018, Kamarouski focuses on enhancing productivity for agents and managers through AI applications. Additionally, Kamarouski has been a member of Support Driven since July 2019, contributing expertise to the community in customer support and Zendesk issues. As a private consultant since November 2017, Kamarouski is recognized as a top-rated expert on Upwork, specializing in Zendesk and IBM Watson solutions, including a significant project for a major telecom brand. Prior experience includes co-founding and serving as Business Analytics Director at smm3, where responsibilities encompassed online reputation management and support management, with an earlier role as Marketing Manager at Active Technologies. Educational credentials include a PhD in Sociology from the National Academy of Sciences in Belarus and a Magister degree from Belarusian State University.