Chris "fool" McCraw has over 30 years of experience in the technology sector, contributing to various roles, including Head of Support at Netlify and Support Operations Lead at Jama Software. McCraw's career journey began during college with an independent consultancy, eventually leading to significant positions in prominent companies such as New Relic, Nike, and university of Texas at Austin. Committed to community engagement, McCraw has played multiple roles in Support Driven, a community for customer support professionals. Currently on a personal soul-searching adventure, McCraw continues to explore future endeavors while actively sharing experiences through a travel blog. Academic qualifications include a Bachelor of Arts degree in computer science, psychology, Latin, and Spanish from the University of Texas at Austin.
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