Crissa Petrovic

Crissa Petrovic is an experienced customer support and success professional currently serving as an independent consultant and operator at Petrovic Productions since June 2023, providing strategic consultation to stealth-mode SaaS startups on customer support tooling and onboarding workflows. Active in the Support Driven community since May 2022, Crissa has previously held the position of Head of Customer Support at Demostack and Uscreen, where responsibilities included building and executing customer support operations and enhancing customer satisfaction. Crissa's early career at Sherpa CRM involved roles such as Junior Software Developer and Technical Project Coordinator, with expertise in agile methodologies, software development, and project management. Crissa holds an Associate of Applied Science degree in Legal Studies and Business Administration from St. Louis Community College and education from Truman State University.