Eloisa Manalad

Eloisa Manalad is a Customer Support Supervisor for the APAC region at Agorapulse, with experience in troubleshooting technical issues, testing beta features, and onboarding new team members. Additionally, Eloisa is an active member of Support Driven, a community for Customer Support and Success professionals. Prior experience includes serving as a Subject Matter Expert and US Payroll Specialist at IBM, where Eloisa contributed to the transition of the Lawson payroll system to Oracle HCM Payroll and ensured payroll accuracy. Eloisa also worked as a Human Resource Officer at Gigantic Doodles & Sketches, Inc., focusing on employee relations, payroll processing, and hiring.