Hilary L. is a seasoned professional in customer support and management, currently serving as Customer Support Ops Manager and previously as Customer Support Manager EU/EN and Customer Support Hero at Agorapulse since February 2019. Hilary is also a member of Support Driven, a community that fosters growth among customer support professionals. Experience includes owning and operating an afterschool childcare program, teaching crochet classes, and various roles at GARMIN (EUROPE) LIMITED, where responsibilities ranged from sales management to technical support. Earlier career experience includes managing numbering allocations at the Commission for Communications Regulation and conducting research at Broadcom Eireann Research. Hilary holds a BSc in Computer Systems from the University of Limerick, obtained in 1999.
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