Support Driven
Jacob White is a seasoned professional with extensive experience in customer success, cybersecurity, and technical support. As Co-Founder and Head of Customer at Peak Mojo, Jacob achieved 100% retention of early adopters and grew monthly recurring revenue to over $5K. In the role of Primary Cybersecurity Engineer at Cygnus Migration Solutions, Jacob serves SMBs with enterprise-level cybersecurity services. Jacob also holds positions as a Senior Security Engineer at Edward Jones US and Primary Advisor at ClientClimb Advisors, focusing on security management and customer support strategies, respectively. With a history in leadership and service improvement, Jacob has contributed significantly to organizations like Adaptiva and CrowdStrike, driving customer satisfaction and operational efficiency. Jacob's educational background includes a Bachelor’s degree in BSBA Marketing from Hawaii Pacific University and various technical training certifications from the U.S. Navy in communication and electronics engineering.
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