Jason Casey

Jason Casey is an experienced professional in customer support and technical support, currently a member of Support Driven since January 2016, contributing to a community for Customer Support professionals and speaking at the Support Driven Leadership Summit. Previously, Jason held leadership roles at Ambient Property Technologies as Director of Support, where involvement in a PropTech platform optimized apartment building performance, and at Power My Analytics as Head of Technical Support, providing marketing data pipeline solutions. At Evernote, a personal productivity app, Jason advanced through roles from Technical Support Specialist to Senior Director of Technical Support, emphasizing customer feedback and developing training programs. Early career experiences include administrative roles at The University of Texas at Austin and the California Institute of Technology, complemented by a Bachelor's degree in Business Administration and Philosophy from California State Polytechnic University-Pomona.