Kimberly Reber is an experienced professional in customer support and operations, currently serving as the Director of Customer Experience at Alto since August 2024. Kimberly has been a member of Support Driven since August 2016, contributing to a community focused on customer support and success. Prior roles include Senior Manager of Support Operations at Zapier from April 2023 to February 2024, and Head of Customer Support at Blend from September 2021 to April 2023. Kimberly's career began at Frontline Education, where various positions such as Senior Manager of Client Support and Customer Service Team Lead were held from December 2013 to September 2021. Kimberly holds a Bachelor of Science degree in Business Management from the University of Phoenix.
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