Laura Macedo is an experienced professional with a diverse background in customer service, cybersecurity, and tourism management. Currently a member of Support Driven since March 2022 and actively involved with the WiCyS Latina Affiliate since February 2024, Laura is dedicated to community-building and promoting diversity in cybersecurity. Previous roles include Support Specialist at Sendoso, where Laura assists clients in transitioning to a new platform, and Gift Card Fraud Analyst at Alyce, along with various positions in the hospitality industry such as Reservations Sales Executive at Marriott International and Account Executive at Decameron All Inclusive Hotels & Resorts. Laura holds a Professional Degree in Tourism & Hotel Management from Universidad de San Martín de Porres and has pursued specialized courses from institutions including Harvard Business School Online and Wageningen University & Research.
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