Leanna Olbinsky

Leanna Olbinsky is a seasoned professional in customer experience and success, currently serving as the Head of Customer Success at SkillCat, where Leanna leads initiatives to enhance the customer journey for tradespeople. With a background that includes roles such as Head of Customer Experience at Silvertree and VP of Customer Success at Table Needs, Leanna has a proven track record in elevating customer service standards across various industries. Active in the Support Driven community, Leanna is committed to knowledge sharing among customer support professionals. Educational qualifications include a Bachelor of Science in Communications from Suffolk University, complemented by diverse experience ranging from community management at Sworkit to strategic marketing at Gaslight Marketing & Communications.