Nouran Smogluk is a seasoned professional in customer support and success, currently serving as the Director of Support at Hospitable.com and the Founder of Tales of Management. With a background in content creation as a Content Writer for Supported Content, Nouran specializes in crafting engaging resources for SaaS companies while leveraging extensive experience in customer support. Previous roles include Director of User & Partner Success and Director of Customer Support at komoot, and Team Lead Support Operations at Jimdo. Additionally, Nouran is an active member of the Support Driven community, which focuses on collaboration and learning among customer support professionals.
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