Stephanie Lundberg is a seasoned customer experience professional with extensive experience in building and enhancing support functions. Currently serving as the Founder and Consultant at Support Human LLC, Stephanie specializes in creating efficient support systems and actionable content for customer support professionals. Stephanie also works as a Freelance Writer for Supported Content, producing expert customer experience-related material. As a Mobile Notary Public and Signing Agent at Falcon's Pen Mobile Notary, customer service remains a core focus. Previous roles include Head of Support at Abstract, where leadership and mentorship were pivotal, and Community Support Lead at Khan Academy, where user advocacy was central. With a Bachelor's degree in Communication Arts from the University of Denver, Stephanie maintains active membership in professional communities such as ElevateCX and Support Driven.
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