Titilope Adeleye is an experienced customer care specialist and user happiness manager currently working remotely since January 2022. With a strong background in customer support roles across various organizations, Titilope has consistently achieved high performance metrics, including a 95% average customer satisfaction rating, which exceeds team goals by 25%. In previous positions, such as a virtual customer support associate at Qui Virtual Support Solutions and a customer support specialist at Dewzi, Titilope showcased effective problem-solving skills and a commitment to delivering customer-centric solutions. Additionally, experience includes contributions to professional organizations like Gain Grow Retain and Women in CX. Titilope holds a Bachelor of Science in Mass Communication/Media Studies from Kwara State University, obtained in 2017.
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