Wisdom Oko is a skilled Support Specialist with extensive experience in customer support and IT management. Currently employed at Nash since February 2025 and a member of Support Driven since July 2022, Wisdom previously led ICT/Technical Customer Support at Transcorp Hotels Plc from May 2023 to June 2024, achieving a 97% SLA compliance rate while enhancing internal knowledge resources. From October 2017 to November 2022, Wisdom served as an IT/Customer Support Specialist at Transcorp Hotels Plc, where a 90% CSAT rating was maintained and recurring issues were effectively addressed. Additional roles include Information Technology Administrator at EDUWAVES PUBLISHERS and Technical Support Staff for INEC Nigeria. Wisdom holds a Professional Certification in Information Technology Support from Coursera and a Bachelor of Science in Computer Science from the University of Calabar.
This person is not in the org chart
This person is not in any teams
This person is not in any offices