Johnuel Hedia is an experienced Network Engineer currently serving as a NOC Engineer at SupportNinja since June 2025. Prior to this role, Johnuel operated as a freelancer from November 2024 to May 2025, generating qualified leads for an AI business through LinkedIn. Johnuel's previous experience includes working as a Network Engineer for PLDT in May 2019, providing support for DSL/VDSL subscribers, and serving as a Network Operations Engineer I and II at Converge ICT Solutions Inc. from November 2021 to April 2023, specializing in MPLS and Carrier Ethernet networks. Johnuel holds a Bachelor of Science degree in Computer Engineering from the University of the East, completed in 2020.
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