Sujit Sagar is an accomplished Product Architect at SupportLogic since January 2023, bringing extensive experience in engineering and product development. As co-founder and Head of Engineering at Emtropy Labs from December 2019 to January 2023, Sujit led initiatives focused on AI-powered customer support QA automation to enhance customer service and loyalty. Prior roles include Lead Engineer and Software Architect at HR Tech Venture, where machine learning models were developed to extract cultural insights, and Software Engineer at Skyfi Labs, where Sujit was involved in the complete web application development cycle and built robust back-end and front-end systems. Sujit holds a Bachelor of Technology in Mechanical Engineering from the Indian Institute of Technology, Kanpur.
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