SupportMart
Jitender Duhan is an experienced Information Technology Manager at SupportMart Technical Services since October 2011, bringing over a decade of expertise in the IT field. Prior to this role, Jitender worked as a Customer Support Executive at ExpertServ Solutions (India) Pvt. Ltd. from May 2008 to October 2011. Jitender holds two Master of Computer Applications degrees, awarded by Hindu Institute of Management and Harlal Institute of Management & Technology in 2005, specializing in Computer and Information Sciences and Support Services.
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SupportMart
With a commitment to excellence, SupportMart is growing at a robust pace in the field of premium customer support for a spectrum of domains and is diligently poised at a decent altitude in the said arena. Foraying into one domain after the other, we have so far mastered the art of crafting excellent customer care for Travel, Technical support, Health care, Finance and CRM Solutions and are heading on towards setting up few other niches in the field of customer support business. • Our exclusive support resources for each one of the domains are incorporated after a tough scrutiny. • Human resources with relevant academic background are hired. • Months of training sessions and mock drills for the representatives make them confront every situation with diligence. • Standard operating procedures are what we follow with the state of the art concepts in cutting edge technology. • We follow the phenomenal principles that add value to our clients’ business with the guide lines projected by the clients and the relevant industry. • All this at an affordable price is the most alluring thing we are significant for.