Mike Stephens, MBA, is the Vice President of Customer Support at PCLaw | Time Matters and SurePoint Technologies, bringing over 20 years of expertise in the legal software industry with a focus on change management and strategic leadership. They previously held positions at LexisNexis, where they advanced from Sr. Technical Consultant to Sr. Customer Systems Engineer, enhancing customer experiences and leading teams in operations management. Currently, Mike is pursuing degrees in Network Engineering and Information Technology Networking while holding a Bachelor's in Business Administration and a Master's in Business Administration.
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