Chantal B.

Chantal B. has a diverse work experience spanning multiple companies. Chantal began their career as a Client Services/Account Manager at Spheris Inc from May 2002 to May 2006. Chantal then moved on to ARG, Inc where they worked as an Account Manager from January 2006 to October 2010.

Chantal joined Surescripts in October 2010 as an Account Manager and held this position until March 2013. During their time at Surescripts, they also served as a Senior Account Manager from March 2013 to November 2018. In this role, they acted as a liaison between the Director of Account Manager and the Account Management team, oversaw program management, handled contract negotiations, provided technical consultation, and managed relationships with health technology vendors. Chantal also had specific knowledge relating to Long Term Care, Acute, Ambulatory transactions sets, Medication History data requirements, and aggregator and re-seller relationships.

From November 2018 to March 2021, Chantal worked as a Product Analyst at Surescripts, analyzing and providing insights on product-related data. Chantal was then promoted to Senior Product Analyst and held this position from March 2021 to May 2021.

In June 2021, Chantal joined CoverMyMeds as a Manager, Analytics. In this role, they managed a team of six analysts across Product and Operations Analytic teams. Chantal'sresponsibilities included reporting visualization through Tableau, data analysis across complex data sources, and providing product and operations data insights. Chantal also played a crucial role in supporting Product Management and Product Leadership by defining and expanding the product value proposition and executing A/B testing scenarios. Furthermore, they drove partnerships and strategy for product feature iteration and pre/post data analysis, owned requirements gathering and reporting capabilities, and focused on enhancing visibility of agent effectiveness through reporting capabilities for Operations analysis. Additionally, Chantal took ownership of SLA build and data monitoring, defined operational efficiency metrics and KPIs for the Operations Leadership team. Chantal'srole required coordination and collaboration with cross-functional teams.

Currently, Chantal is employed at Surescripts as a Product Manager. Chantal'sstart date is in May 2023, and the extent of their responsibilities in this role has not yet been provided.

Chantal B. began their education at Northern Virginia Community College from 2008 to 2012, earning an Associate of Arts (AA) degree in International/Global Studies. Chantal later pursued a Bachelor of Arts (B.A.) degree in Global Affairs with a concentration in Communications and Technology, along with a minor in Health Information Technology at George Mason University from 2013 to 2016. In terms of additional certifications, Chantal obtained a PMC Level I certification from Pragmatic Institute in September 2020, as well as another PMC Level I certification from the same institution in July 2023. In February 2020, they also acquired a certification in Storytelling with Data from LinkedIn. There is knowledge of Chantal pursuing a Project Management Certification at James Madison University, but specific information regarding the obtained month and year is not provided.