Dee Lukas, MA has a diverse set of work experience spanning various industries. Currently, they are working as a Segment Marketing Manager at Surescripts since December 2021. Prior to this role, they worked as an Account Manager at Surescripts from June 2019 to December 2021, where they managed a large book of business across multiple states and developed strong relationships with customers.
Before joining Surescripts, Dee served as the Director of Alumni Board of Directors at Hamline University, starting in June 2015. In this role, they promoted the social and educational interests of alumni and organized alumni events and programs to maintain alumni interest in the university.
Dee also worked as a Senior Implementation Manager at Voya Financial from August 2018 to June 2019. They were responsible for managing implementation timelines, delivering customer service to employers, and providing training and support to clients and brokers.
Prior to their role at Voya Financial, Dee worked at HealthPartners as a Well-being Client Manager from December 2015 to April 2018. Their responsibilities included developing relationships with clients and partners, setting multi-year strategies, and achieving health and productivity improvements for clients.
Dee also has experience as an Account Operations Manager at RedBrick Health, where they worked directly with clients and internal teams to ensure effective account management. They held this position from August 2015 to December 2015.
In their earlier career, Dee worked as a Health and Wellness Specialist at St. Jude Medical from January 2013 to July 2015, promoting employee health and wellness and leading strategic planning for the wellness program. They also worked as a Quality Advocate at UCare Minnesota from June 2012 to January 2013, where they audited phone calls and coordinated quality expectations with representatives.
Dee has had various roles at UCare Minnesota, including Yoga Instructor from February 2012 to January 2013, where they guided students through yogic postures, and Medicare Member Services Representative from September 2011 to June 2012, where they provided customer service and acted as a knowledgeable resource for UCare services.
Additionally, Dee has experience as a Head Basketball Coach at the Eden Prairie Girls Basketball Association from September 2011 to March 2012, where they created practice plans and guided players towards their goals. They have also worked as a Personal Care Attendant at Student Experience from May 2011 to August 2011, providing care based on individual care plans.
Dee started their career as a Sports Medicine Assistant at Hamline University in April 2008 and held the position until May 2011. In this role, they assisted certified athletic trainers with rehabilitation programs and provided support during athletic events.
Overall, Dee Lukas, MA has extensive experience in account management, client services, marketing, and wellness program management. They have demonstrated their ability to build strong relationships, deliver exceptional customer service, and contribute to the success of various organizations.
Dee Lukas holds a Master's Degree in Holistic Health from St. Catherine University, which was obtained between 2014 and 2017. Prior to that, they obtained a Bachelor of Arts degree in Psychology and Biology from Hamline University, completing their undergraduate studies between 2007 and 2011. Dee has also earned certifications in various fields, such as becoming a Certified Worksite Wellness Specialist and a Certified Worksite Wellness Program Manager from the National Wellness Institute in 2013. In terms of additional certifications, they obtained a Pragmatic Marketing Level 1 certification from Pragmatic Institute in April 2022, a B2B Marketing Foundations certification from LinkedIn in December 2021, a Lean Six Sigma Green Belt Certification from Surescripts in September 2021, and completed the course "Confronting Bias: Thriving Across Our Differences" on LinkedIn in August 2021.
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