Jazelle Irons

Jazelle Irons has extensive work experience, primarily at Surescripts. Jazelle began their career at Surescripts LLC in 2009 as a Customer Support Analyst, where they resolved technical issues and led projects to establish core processes. In 2011, they were promoted to Senior Customer Support Analyst and focused on providing technical guidance and top-tier customer service to vendor organizations. From 2013 to 2019, Jazelle served as a Senior Integration Manager at Surescripts, responsible for managing high-visibility product implementations and fostering relationships with key stakeholders. Jazelle then became a Principal Integration Manager, serving as a department leader and subject matter expert to internal leadership teams. In their most recent role at Surescripts, starting in October 2022, Jazelle serves as a Senior Product Analyst. Additionally, they briefly worked as a Mid-West Regional Program Manager at The Princeton Review from November 2008 to June 2009.

Jazelle Irons has a diverse education history. Jazelle attended Howard University, where they studied English Language and Literature as well as Psychology. Jazelle also attended The Johns Hopkins University, focusing on Public Health. Before their college education, Jazelle Irons attended Cass Technical High School, where they studied Chemistry and Biology.

In addition to their academic education, Jazelle Irons has obtained several certifications. Jazelle completed the PMC Level II and PMC Level III certifications at Pragmatic Institute in March 2023. In October 2022, they obtained certifications in Design Thinking: Understanding the Process, PMC Level I, UX Design (Creating Personas, Ideation, Creating Scenarios and Storyboards, Paper Prototyping, Implementation Planning), and UX Research Methods: Interviewing from LinkedIn.