Katelin Roos

Client Services Manager at Surescripts

Katelin Roos has a diverse range of work experience. Katelin started their career at Fridley Public Schools in 2012 as a Physical Education Program Liaison, where they led grant initiatives and collected data to demonstrate program effectiveness. Katelin then moved on to CIGNA Behavioral Health in 2016, where they served as a Senior Care Associate and played a key role in onboarding the team to a new electronic documentation system. In 2017, they joined MEDITECH as an Implementation Specialist, leading Health Systems in implementing MEDITECH software and training IT staff. In 2019, they joined Surescripts as a Customer Success Engineer, developing strategic product adoption plans and collaborating with customers on product rollout plans. Katelin later transitioned to the role of Account Manager, where they manage key customer accounts and identifies new partnership opportunities.

Katelin Roos has a diverse education history. Katelin earned a Graduate Certificate in Public Health from the University of Minnesota from 2013 to 2015. Prior to that, they completed a Master's degree in Educational Leadership from Minnesota State University Moorhead, graduating in 2013. Katelin also holds a Bachelor of Science (B.S.) in Exercise Science from the same university, which they obtained from 2008 to 2011. Additionally, they are a certified Personal Trainer and Health Coach through the American Council on Exercise. However, the specific start and end years for their certification are not provided.

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Timeline

  • Client Services Manager

    April 1, 2024 - present

  • Account Manager

    August, 2021

  • Customer Success Engineer

    May, 2019