Kevin K.

Kevin K. has a diverse work experience spanning various positions and industries.

At Surescripts, they started as an Implementation Team Lead, where they provided technical and deployment assistance to internal and external customers. Kevin also documented best practices and trained fellow team members. Kevin later became a Senior Product Analyst, analyzing and evaluating products. In their most recent role, as a Product Manager, Customer Interaction Platform, Kevin focuses on improving the customer experience by delivering innovative solutions based on market needs.

Prior to Surescripts, Kevin worked at Enli Health Intelligence as a Technical Implementation Manager, overseeing implementations. Kevin also served as a Customer Support Team Lead, managing a team and providing customer feedback. In their initial role, they worked as a Customer Support Engineer.

Before Enli Health Intelligence, Kevin ran their own business, Pacific Northwest IT, where they managed Microsoft small business networks and provided IT support. Kevin also acted as an administrator for multiple websites and domains.

Kevin also worked as an IT Manager at Smart Software Solutions, overseeing IT operations.

At Evergreen Aviation, Kevin provided IT support and training to multiple site users and remote field staff. Kevin supervised IT support for international sales offices and managed security endpoints for servers and workstations.

Lastly, Kevin worked as an IT Administrator at Process Tube Systems, where they were responsible for all aspects of IT. Kevin developed support processes, provided technical documentation, and executed hardware and software installations and troubleshooting. Kevin also managed servers, accounting software, and digital photo archives.

Kevin K. has not provided specific start and end years for their education history, but they have attended Western Governors University. However, no degree name or field of study has been mentioned. In terms of additional certifications, they have obtained a Pragmatic Certified Product Manager certification from Pragmatic Institute in September 2022. Kevin also holds a Pragmatic Marketing Certified - Level Four (PMC-IV) certification from Pragmatic Marketing, which was obtained in April 2016.