Msn Donna Hayes Rn

Informatics Clinician at Surescripts

Donna Hayes has a diverse work experience in the healthcare industry. Donna currently works as a Data Solutions Manager at Surescripts since January 2020. Prior to this, they were an Expert Clinical Business Analyst at Allscripts from March 2018 to January 2020. Before that, they served as a Product Manager at PlayMaker CRM from June 2017 to March 2018.

Their earlier experiences include working as a Product Strategist at Netsmart Technologies from January 2012 to April 2017, where they were responsible for mobile tablet UI design for clinicians and served as the Clinical Product Owner of the Netsmart Homecare and Hospice application. Donna demonstrated leadership skills by successfully directing cross-functional teams and achieving new sales and increased client retention with a clinical mobile solution.

Further back, Donna Hayes worked as the Director of Clinical Quality and Compliance at Surgical Review Corporation from February 2011 to January 2012. In this role, they coordinated Center of Excellence programs and collaborated with developers to create a database and electronic application for research and patient outcome monitoring.

Their early career included a role as a Practice Administrator at Rex Hospital/Wake Surgical Center from March 2003 to February 2011. In this position, they implemented policy and procedure changes that increased net revenue by 25% and decreased days in accounts receivable.

Donna Hayes brings over 25 years of experience in directing teams and delivering complex healthcare projects. Their expertise spans data solutions management, business analysis, product management, product strategy, clinical quality, and compliance.

Donna Hayes completed their Master's degree in Nursing with a focus on Clinical Informatics from Chamberlain University. Donna attended the university from 2011 to 2013.

Links

Timeline

  • Informatics Clinician

    September 1, 2022 - present

  • Data Solutions Manager

    January, 2020

View in org chart