Nnaemeka O.

Nnaemeka O. has extensive work experience in various leadership and management roles. Nnaemeka is currently working at Surescripts as the Director of Network & Partner Experience Support, where they are responsible for building and managing an outcomes-driven model to support one of the largest digital health networks in the US.

Prior to their current role, Nnaemeka served as an Advisor and Board Member at Mesa Global Partners. Nnaemeka also co-founded the company and held the position of VP of Customer Engagement & Program Management. Before joining Mesa Global Partners, they were a member of Gain Grow Retain.

Nnaemeka has also held significant positions at Sorcero as the Head of Customer Success & Delivery Experience, at IBM as the Senior Manager - Global Client Experience for IBM Cloud, and at Verizon Enterprise Solutions as the Senior Manager of SDM Infrastructure, Security, and Application Hosting. At Verizon, they were responsible for overseeing service management support teams and ensuring 24x7 mission-critical service delivery management and support for a global enterprise client base.

Prior to their tenure at Verizon, Nnaemeka worked at Digex (MCI Worldcom) as the Manager of NOC DM/Tactical Response Team, and at Digex as a Project Manager and Support Center Engineer.

Overall, Nnaemeka O.'s work experience showcases their expertise in leading strategic initiatives, delivering excellent customer experiences, and driving business growth in the technology and healthcare industries.

Nnaemeka O. holds a Bachelor's degree in Information Technology from the University of Maryland Baltimore County. In addition to their degree, they have obtained several certifications including Certified Information Security Manager® (CISM) from ISACA in September 2020, AZ-300 Microsoft Azure Architect Technologies from Microsoft in May 2020, and AWS Certified Solutions Architect - Associate (SAA) from Amazon Web Services (AWS) in March 2020.