Sean Eaton's work experience begins with their role as an Operations Engineer at Surescripts starting in April 2018. Prior to this, they worked at Voya Financial as a Network Operations Analyst from September 2014 to January 2018. In this role, they managed and maintained alerts and events using Enterprise Systems Management software, communicated with customers and technical support teams, and utilized ServiceNow for incident management. Before their time at Voya Financial, Sean worked as a Service Desk Analyst at Robert Half Technology for a few months in 2014. Their responsibilities included managing employee accounts, providing support, and using BMC software for ticket recording. From April 2013 to May 2014, Sean worked as an IT Helpdesk Analyst at TEKsystems, where they provided phone support, assisted with technical issues, and utilized server systems. Sean's earliest work experience includes summer positions at Liberty Carton in 2007 and 2008, where they worked in shipping/production and general factory roles respectively.
Sean Eaton attended Pine Technical College from 2005 to 2010 and obtained an Associate of Applied Science (AAS) degree in Computer Programming.
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