Tony Schmalz

Customer Support Production Analyst at Surescripts

Tony Schmalz has a diverse work experience in various companies. Tony started their career in 2001 at Compumedics USA as a Technical Support Analyst, where they provided customer support, soldered and wired medical monitoring equipment, installed audio and video recording equipment, and ran and terminated CAT5e network cables. Tony worked with Microsoft NT and 2000 operating systems and utilized Microsoft Office for report writing.

In 2005, Tony became a Contractor at TEKsystems and worked in the Target call center, providing primary phone support for retail stores. Tony then transitioned to Leonard Street and Deinard, where they offered primary phone support for MS Office, Windows XP, and other software until 2007.

From 2007 to 2014, Tony worked at Stinson Leonard Street LLP as an Associate End User Support.

Finally, since 2014, Tony has been working at Surescripts as a Customer Support Production Analyst, although specific details regarding their role are not provided.

Tony Schmalz has an education history that includes an Associate's degree in Electronics from NEI College of Technology, which they obtained from 1999 to 2001. Prior to that, they graduated from Henry Senior High School with a diploma in General studies from 1992 to 1995. Tony has also obtained several certifications, including "Salesforce Essential Training" from LinkedIn in June 2022, "Working with Upset Customers" from LinkedIn in September 2021, "Communicating about Culturally Sensitive Issues" from LinkedIn in June 2021, "Confronting Bias: Thriving Across Our Differences" from LinkedIn in June 2021, "Dealing with Microaggression as an Employee" from LinkedIn in June 2021, "Phone-Based Customer Service" from LinkedIn in June 2021, "Writing Customer Service Emails" from LinkedIn in June 2021, and "Learning SSL/TLS" from LinkedIn in October 2020.

Links


Org chart


Teams

This person is not in any teams