Zach Carter

Zach Carter has a strong background in healthcare and technology-related roles. Zach currently works at Surescripts as a Customer Success Engineer since 2022. Prior to that, Zach worked at CVS Health as an Epic Implementation Consultant from 2020 to 2022. In this role, they transitioned care management programs onto the Epic Ambulatory platform and provided guidance to CVS Leadership on best practice workflows. Before CVS, Zach worked at University of Minnesota Physicians as an Epic Clinical Advocate from 2019 to 2020.

Zach also has extensive experience at Epic, where they held various roles including Team Lead, Application Manager, Implementation Director, and Application Coordinator from 2016 to 2019. In these positions, they managed teams, implemented various applications, organized go-live support, and gathered feedback for improvement.

Before their healthcare and technology career, Zach worked as a Student Associate at University of Minnesota Undergraduate Leadership Studies Department from 2013 to 2016, providing technical and administrative support. Zach also had roles at Minnesota Office of Higher Education as an Evaluation Assistant and Math and Reading Tutor from 2012 to 2013, as well as at Minneapolis Public Schools as a Youth Leader in a summer program in 2013. Additionally, Zach worked as a Certified Nursing Assistant at Accra in 2012.

Zach Carter completed their Bachelor's Degree in Cultural Studies and Comparative Literature at the University of Minnesota from 2011 to 2015. In addition to their degree, they obtained several certifications, including Radiant, EpicCare Inpatient Clinical Documentation, EpicCare Inpatient Procedure Orders, Order Transmittal, Care Everywhere, Nurse Triage, and ASAP Emergency Department. Zach also holds a Certified Nursing Assistant certification, although the institution and specific dates are not available.