John Runyen has a diverse work experience that spans different roles and responsibilities. John started their career in 2014 as an Apple Technician at Bloomsburg University of Pennsylvania, where they deployed and managed Apple assets, diagnosed and repaired hardware issues, and maintained bash scripts for software and policy issues. In 2018, they joined SAP as a Desktop Support/Breakfix Technician, where they provided technical support for desktops and mobile devices, coordinated the IT side of the onboarding process for new hires, and conducted weekly training presentations. In 2019, they joined FIDx as a Developer, and in 2021, they moved to Sureshot as a Senior Software Developer. Details about their roles at FIDx and Sureshot are not provided.
John Runyen earned a Bachelor's Degree in Software Development from Western Governors University from 2020 to 2021. In addition, they obtained various certifications including CompTIA Project+, CompTIA Network+, CompTIA A+, Microsoft Technology Associate: Database Administration Fundamentals (MTA), and Microsoft Technology Associate: Software Development Fundamentals (MTA). It is not specified when they obtained the ITIL 4 Foundation certification.
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