Birgit Jehmueller

Birgit Jehmueller has extensive experience in customer engagement, operational efficiency, and problem-solving across various industries. As a Renewals Manager at Momentive.ai since September 2016, Birgit coordinates with multiple stakeholders to resolve issues, enhance customer experiences, and implement operational changes while maintaining high-quality documentation and providing mentorship to new hires. Prior to this role, Birgit worked at Pfizer as a Procurement Coordinator, where responsibilities included managing purchase orders and vendor maintenance across European markets, ensuring compliance with internal guidelines, and generating management reports. Earlier career roles included positions as a Dental Technician and a Customer Service Representative, focusing on customer support and investigation of payment issues. Birgit's diverse background reflects strong capabilities in process improvement, stakeholder collaboration, and customer service excellence.