Cormac Kelly

Cormac Kelly is a seasoned professional in customer success and operations, currently serving as the Senior Director of Customer Success at SurveyMonkey since March 2022, where leadership involves managing a team dedicated to enhancing customer experiences. Prior experience at Microsoft spanned nearly eight years, with roles including Director of Customer Success for the EMEA region, overseeing a large team responsible for nurturing relationships with over 3000 high-potential customers, and leading Sales Operations for major markets in EMEA. Additional positions included Head of Global Programs and Manager of the Online Services Program, where Cormac achieved significant initiatives, including the creation of a Cloud Summit to enhance collaboration across departments. Cormac holds a Postgraduate Diploma in Computer Science and a Bachelor of Science in Chemistry from University College Dublin.