Craig Woods

Craig Woods is a seasoned professional with extensive experience in customer success and management. Currently serving as Senior Director of Customer Success at SurveyMonkey since June 2014, Craig oversees initiatives that assist 345,000 global organizations in making informed decisions. Prior to this role, Craig worked as a Customer Success Manager at Box, where responsibilities included supporting a platform utilized by over 120,000 companies. Craig also held similar positions at Artesian Solutions, focusing on implementing social CRM solutions for lead generation. Craig's diverse background includes editorial roles at The DA and Mediacorp, along with earlier positions in media education and sales. Craig earned a B.A. from Bournemouth University, complemented by commendable academic achievements.