Jay Jackson

Jay Jackson is a seasoned professional in customer success, currently serving as a Senior Onboarding Specialist at SurveyMonkey since January 2022, where previous roles included Onboarding Specialist II, Onboarding Specialist, and Implementation Specialist. Jay's career includes significant experience as Customer Experience Manager at Smoke's Poutinerie Inc., and Director of Customer Success at Qordoba. Jay began in client success roles with Uberflip and gained foundational experience as Site Administrator at Brookfield Condominium Services Ltd. and Compliance Project Assistant at Jameson Bank. An alumnus of the University of Ontario Institute of Technology with a Bachelor of Arts (Hons) in Communication, Jay also holds a Graduate Certificate in Paralegal from Durham College.