Jean Junot J. is an accomplished Customer Success Manager II at SurveyMonkey, recognized as a President’s Club Recipient for 2024, with a focus on managing and growing a portfolio of over 300 Public Sector Enterprise clients, contributing to $4.2 million in annual recurring revenue. With extensive experience in customer engagement and relationship management, Jean previously held various roles at SurveyMonkey, including Customer Success Manager and Senior Customer Engagement Representative. Prior experience at Pivotal Payments involved serving as a Relationship Manager and Merchant Experience Advocate, where Jean successfully built and maintained relationships with high-value merchants. Earlier career experience includes a role as Collections Specialist at Allied International Credit, working with prominent clients such as Fido and TD Canada Trust.
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