John Alexander is an experienced professional in the technology and customer success sectors, currently serving as a Senior Technical Solutions Manager at SurveyMonkey since March 2021. Prior roles at SurveyMonkey include Senior Implementation Manager and Implementation Manager for GetFeedback. Prior to joining SurveyMonkey, John worked at Homeflow as Manager of Customer Success and held positions at Ometria as a Customer Support Engineer and Homeflow as a Technical Support Assistant. Earlier experience includes teaching English at Infinity English College and NCBA. John holds a Bachelor of Arts in Classical Civilisation and Religions & Theology from Trinity College Dublin and a Graduate Diploma in Information Technology from Dublin City University, along with a Professional Certificate in Customer Experience from The CX Academy.
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