Justine G. is an experienced Global Customer Operations Manager at SurveyMonkey, overseeing a multi-lingual team and ensuring high-quality service delivery since October 2019. Justine's background includes progressively responsible roles in customer engagement and support, with a focus on operational management and team development. Previous positions include roles at 101domain GRS Limited, Accenture, Convergys, bxp software, and Société Générale, where Justine honed skills in technical support, content review, marketing, and customer service. Justine holds a Master of Arts in Modern Languages from University College Dublin and has completed certifications in Teaching French as a Second or Foreign Language and Business Studies and Languages.
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