Roberto Meech is a seasoned technical professional with extensive experience in customer engagement and web development. Currently serving as a Senior Technical Support Engineer at SurveyMonkey since September 2020, Roberto has also held the position of Senior Customer Engagement Representative within the same company. Prior to this, Roberto worked as a Front-End Web Developer at Cinnamon Toast, where responsibilities included creating functional requirements documentation and client communication. Roberto's technical skills were developed during training at HackerYou College of Technology, where a strong foundation in JavaScript, React, and other web technologies was established. Earlier retail experience includes roles as Cash Lead/Retail Associate at Coach and Key Holder at Sunglass Hut, demonstrating strong sales and customer service abilities. Roberto holds an Honours Bachelor's Degree in Legal Studies and History with a Minor in Spanish from Carleton University, complemented by a Web Development Immersive certificate from HackerYou College of Technology.
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