Sharon Foley

Sharon Foley is an accomplished professional with a strong background in customer operations and team management. Currently serving as the Customer Operations Manager at SurveyMonkey since January 2018, Sharon has previously held managerial positions at Covidien (Medtronic Minimally Invasive Therapies Group) and Stream Global Services, where leadership, team development, and achieving high customer satisfaction metrics were key responsibilities. Sharon's success in the French market, exemplified by an outstanding CSAT score of 88%, showcases effective methodologies in customer support. Early career experiences include roles at Dublin Bus and Global Telesales, contributing to a comprehensive understanding of customer service and operational efficiency. Educational background includes completion of high school at Dominican Convent Wicklow.