Stephanie Brownstein

Stephanie Brownstein is an experienced professional in Customer Success Operations, currently serving as the Manager of Customer Success Operations at SurveyMonkey since November 2020. In this role, Stephanie fosters the development of Customer Success Managers and provides critical forecasting information to business leaders while guiding teams to ensure customers realize value from the product. Prior to SurveyMonkey, Stephanie held various positions at Assent Compliance Inc from May 2015 to November 2020, including Manager of Customer Success Operations, where responsibilities included managing customer success tools, reporting on KPIs, and liaising with other business units. Stephanie also acquired foundational experience as a Customer Success Operations Analyst and Senior Account Manager at Assent Compliance, focusing on data analysis, client engagement, and compliance program execution. Stephanie's educational background includes a Bachelor of Commerce degree from Carleton University, earned in 2015.