Ngozi Young is a skilled software developer currently serving as a Jr. Full-Stack Software Developer at SURVICE Engineering since November 2021. Prior experience includes roles as Assistant Operations Manager and Operations Support Specialist at CAQH, where responsibilities encompassed mentoring associates, conducting user acceptance testing, and collaborating with development teams. In earlier positions at Lash Group, significant contributions included managing training sessions, analyzing team performance data, and ensuring compliance with service level agreements. Additional experience spans various roles at the University of Maryland and CVS/Pharmacy, demonstrating a diverse background in operations and customer support. Ngozi Young holds Bachelor's degrees in Microbiology from the University of Maryland and in Computer Science from the University of Maryland Global Campus.
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