Alex S. is a seasoned engineering professional with extensive experience in technical support and project management within the IT industry. Currently serving as a Principal Escalation Engineer and Principal Support Engineer at SUSE since January 2021, Alex previously worked at Rancher Labs as a Technical Support Engineer, where responsibilities included supporting Kubernetes environments. Prior to that, Alex held similar roles at Docker, Inc., assisting with Swarm and Kubernetes environments. Alex's background includes significant contributions as a Software and Infrastructure Engineer at BHost, focusing on technical debt reduction, and as a Technical Delivery Manager at OpenMarket Inc., managing project delivery for enterprise accounts. Academic credentials include an MSc in Computer Science from the University of Bristol and a BA (Hons) in History from King's College London.
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