Alisia Prince currently serves as a Premium Support Engineer at SUSE, providing support for SUSE Linux, Kubernetes, and Rancher since March 2024. Prior to this role, Alisia worked at OpenText for over 13 years as a Dedicated Support Engineer, specializing in custom multi-factor authentication configurations and documentation for best practices. Alisia's earlier experience includes serving as a Network Administrator at Alamance Community College, where tasks included configuring VCenter Server and deploying eDirectory. Alisia also held positions as an IT Management Specialist and Deputy Information Systems Security Officer at the National Heart, Lung, and Blood Institute, and as a Pharmacy Technician in the United States Air Force. Educational background includes an Associate of Arts and Sciences degree in Pharmacy Technology from the Community College of the Air Force, along with studies at various other institutions.
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