Brad Pulsipher has extensive experience in service delivery and customer success, currently serving as a Service Delivery Manager at SUSE since July 2018, where responsibilities include managing Premium Support delivery and developing service strategies to enhance client satisfaction. Prior to this role, Pulsipher worked at Micro Focus as a Customer Success Manager, overseeing technical support for significant clients, and spent over a decade at Novell in various roles, including Technical Support Engineer and Senior Compliance Auditor, where Brad resolved complex technical issues and conducted software usage audits. Brad Pulsipher began his career at WordPerfect Corporation as a Software Test Engineer and holds a Bachelor's degree in Information Systems from Utah State University.
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