Daniel Bravo is an experienced technical support professional with a strong focus on cloud technologies and Kubernetes. Currently serving as a SUSE Rancher Support Engineer since January 2022, Daniel provides support for Rancher installations across various environments, including on-premise and cloud platforms. Previously, Daniel held the position of Technical Support Engineer Team Lead at Micro Focus, where achievements included managing high-severity cases, training global support teams, and contributing to application improvements. Daniel's career also includes roles at Hewlett Packard Enterprise, where recognition was earned for contributions to high-impact projects and team training. With early experience as a NOC Engineer and Technical Support Agent, along with a Bachelor's Degree in Management Information Systems from San José State University, Daniel demonstrates a robust technical background and leadership capabilities.
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