Jerry Brower

Jerry Brower is an experienced IT professional with a strong background in escalation management, operations, and network engineering. Currently serving as an Escalation Manager at SUSE since June 2022, Jerry previously held positions at Conduent managing NOC operations and IT operations management, as well as at Imagine Learning as IT Operations Manager, where responsibilities included overseeing helpdesk support, security initiatives, cloud operations, and budget management. Jerry's early career includes significant roles at Novell, focusing on technical escalation and product planning, where contributions involved enhancing product quality and customer satisfaction. Jerry holds a B.S. in Information Systems from Brigham Young University.