Jiri Kanicky is the Director of Rancher Customer Support for APAC & EMEA at SUSE, having previously held the position of Senior Support Manager for the same regions. With extensive management experience from Citrix, Temenos, and Rancher/SUSE, Jiri has a proven track record of building international support teams and implementing effective support processes. Jiri's technical expertise spans cloud, virtualization, and container technologies, alongside a solid foundation in both Linux and Windows platforms. Jiri has also earned a Bachelor's and a Master's degree in Information Systems from Australian Catholic University.
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