Logan Vance, MBA, has extensive experience in service delivery and technical support, currently serving as Service Delivery Manager/Service Engagement Manager at SUSE since September 2015, where Logan leads a premium support service achieving 100% customer satisfaction. Previous roles at SUSE include Premium Engineer IV, Senior Partner Engineer, and Partner Engineer II, focusing on managing partner relationships and facilitating customer success, with notable achievements such as a 270% year-over-year revenue increase in contract renewals. Prior experience includes positions at Micro Focus and Novell as a Technical Support Engineer. Logan holds an MBA in Business Administration from Utah State University and a BA in Biology from Southern Utah University.
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